The Green Seahorse currently ships to Canada and may be expanding to more countries.
Place your orders on our US website.
All orders will be in USD (Dollar) amt.
Please note that for large orders the system may not be able to calculate out shipping. In this case you will checkout without a shipping charge and we will contact you.
Payment We accept all major Credit Cards and Paypal. Credit Cards are authorized when you check out but only the actual charges will be applied after shipping calculations & discounts are captured.
Shipments Please choose Priority Mail International on checkout.
Please allow 14 days for delivery. UPS expedited services are available if you need your order faster.
Shipping Discounts Orders over $500 will receive a 30% discount on the Priority International Postal Service rates. Orders over $1000 ship free by Priority International Postal Service. UPS Expedited shipping will be discounted at 50%.
Shipping discounts will not be reflected in your website checkout, but will be applied manually.
GST/HST The post office will require you to pay standard taxes upon receipt unless you have an account with them.
Duty In the event that you are charged duty, brokerage fees or any other import - related fee, you can fax us a copy of the invoice and we will apply a store credit for your next order equal to the duty amount. Restrictions: Only applies to USPS Priority International shipments. If you choose to ship UPS you will be responsible for duty charges.
Returns and Damage Despite our very best efforts some of our items are very fragile and occasionally some items do get damaged. Your order is guaranteed to arrive damage free. Please contact us for return authorization or authorization to dispose of damaged items within 15 days of delivery. Please do not ship back to us without authorization.
All products can be returned within 30 days. For returns that are not damaged you will need to ship the items at your cost to our warehouse in Florida for a refund or store credit.
We have many satisfied international buyers and we will work with you to determine the best way to import into your country. Please don't hesitate to contact us before or after you place an order and we will be more than willing to discuss your particular shipping situation.
In addition to the Green Seahorse shipping policies above, international customers may wish to investigate BONGO (Bongous.com) services to handle exports for them. In addition to getting deeper shipping discounts, Bongo also provide consolidation facilities and a US shipping address. From our perspective, customers with a Bongo shipping address are considered domestic customers and are eligible for the $500 free shipping offer. Bongo is a third party provider, Global Crafts has no responsibility or control over Bongo services.